Our online knowledge base is updated often and contains answers to common questions and issues.

• How do I copy text or graphics between Mac and PC applications?
• How do I move my license from one server to another?
• How many simultaneous users can a single Mac support?
• How to change the listening port for iRAPP Server?
• How to obtain your license ID?
• I have installed iRAPP but cannot access my Mac. What is wrong?
• How do I switch between multiple sessions to the Mac computers from my single PC?
• Does iRAPP support a multi-monitor environment?
• What are the system requirements for iRAPP?
• What can I do with the Workspace?
• What does the "Workspace" mean?
• What TCP/IP port does iRAPP use?
• Where is the Cmd key on the Windows keyboard?
• Which screen resolutions can be set on the Mac during iRAPP session?
• How do I install/uninstall iRAPP Terminal Server remotely through the command line?
• How do I uninstall iRAPP TS Software?
• How do I map the Command keys for my RDP client?
• Is encryption supported?
• How do I make the sleep command disappear from the Apple menu?
• How can I get more screen resolution options?
• How do I map Ctrl+Key combinations?
• What does the message "iRAPP Client Display Warning" mean?
• How do I drag with the Ctrl Key in XCode?
• My connection is slow. How do I make it faster?
• Safari crashes and hangs when I connect to certain websites. What's going on?
• How do I configure my firewall to accept iRAPP?
• Does iRAPP TS Support Adobe CS4, CS5 & CS6?
• How do I use AFP shares as user homes in multiuser mode?
• How do I add users to the "Developer Tools" access list?
• My screensaver on OSX 10.6.8 causes my session to freeze. How do I fix this?
• How to adjust issues with Active Directory